Capably comes from inside a working NDIS provider in Victoria and Western Australia. We built it for our own team first.
Every new support worker meant forms to send, signatures to chase and training to track across emails and spreadsheets. Before an audit, we'd spend days gathering proof that people had been inducted and trained.
So we built our own system. New staff now complete everything on their phone, and the signed documents and training records are kept together under each person's name.
It worked well enough that we're opening it to other providers. We're adding features the same way, by building and using them in our own service first.
We're opening to a small group of providers first.