Privacy

Privacy policy

How we handle personal information collected through this website. Last updated November 2026.

Capably is a working name for software developed by an Australian NDIS provider. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you use the early access or contact forms on this website, we collect the details you enter. That can include your name, work email, organisation, state, organisation size and your message.

Like most websites, our hosting provider may also record basic technical information such as your IP address and browser type, for security and performance.

Why we collect it

  • To respond to your enquiry or early access request
  • To contact you about Capably, if you've asked us to
  • To keep this website secure and working properly

We don't sell your personal information, and we don't use it for unrelated marketing.

Where it's stored

This website is hosted in a Melbourne data centre. Form submissions are stored on the website and sent to our team by email.

Who we share it with

We only share your information with service providers who help us run this website, such as hosting and email, and only so they can provide that service. We'll disclose it if the law requires us to.

Access and correction

You can ask to see or correct the personal information we hold about you, or ask us to delete it. Use our contact page and we'll respond within a reasonable time.

Complaints

If you have a concern about how we've handled your information, please contact us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

About the Capably product

This policy covers this website only. Personal information handled inside the Capably platform for onboarding and training is covered by separate terms provided to organisations that use it.